Providing offshore teams to take on time consuming non core tasks to help achieve prompt service delivery targets and cost reductions for companies in the USA and Europe

The situation

ThomasNet in the USA gives industrial buyers immediate online access to the information they need to make purchasing or specifying decisions, by providing accurate product or service details, catalogues, CAD drawings, and more. Along with powerful search functionality, in depth content and up to date industrial product news, the site offers access to over 20 million CAD drawings, over 650,000 distributors, manufacturers and service companies classified in over 67,000 product and service categories.

Successfully managing the high volumes of ever changing company, content and product information demands:

·          Use of up to date IT hardware and software to convert and manipulate data

·          Access to cost effective teams of IT literate and product orientated staff and

·          A clear understanding of how internet technology can be brought to bear to maximise the benefits to ThomasNet  customers

Drawing from the company's experience in the industrial market, ThomasNet continues to help thousands of clients create websites that incorporate online catalogues, CAD drawings and e-commerce capabilities.

The objectives

ThomasNet  sought an offshore partner to minimise the costs associated with managing large volumes of printed customer data and to ensure security, accuracy and speedy turn around.

The Technosoft Solution

The technology skills supplied include: 

·          Optical Character Recognition and volume based scanning

·          RAID based Data Storage functionality

·          High speed internet connectivity and ‘A’ grade security levels

·          Microsoft Office, Windows XP and Server 2000/2003 

The growing Technosoft Web Services Team comprises a blend of dedicated and talented software engineers and assistants who know how to get the best out of today’s wide variety of internet and IT technologies. Backed up by a well trained and sizeable workforce who take advantage of the time differences between India and the USA and who work shift patterns as required, Technosoft are able to handle the growing volumes of data management tasks associated with increasing numbers of web based catalogues and product portals.

The Benefits

ThomasNet  has successfully extended its operations to include a flexible and cost effective data management resource.

As a consequence it is well positioned to:

·          Cost effectively handle larger volumes of customer data management tasks

·          Assure customers of the best possible speed to market

·          Focus on core business activities

·          Take advantage of other Technosoft internet related technology skills and

·          Access Technosoft CAD, CAE and other engineering skills

Contact Navneet Saraf at our Mumbai office to learn more about how Technosoft Information Technologies (India) Ltd can cost effectively provide resource and technology to take on your non core business process tasks.