Offering a service manual in the form of a Virtual Studio inspires confidence in
the customer encouraging them to carry out effective first line. TROUBLE-SHOOTING
by themselves. This will help reduce down time to a minimum.
It reduces, drastically, the instances of nonproductive service calls thereby reducing
the cost of servicing the customer !!
Virtual Studio is a very effective customer training tool. It also reduces the cost
of such training.
Since the Virtual Studio depicts the reality of the product very faithfully, difficulties
arising from improper verbal communication or semantics can be avoided.
In this highly competitive digital era, such modern tools are essential, and by
themselves, contribute to excellence in product and corporate branding for organizations !!